WHAT TO EXPECT
& FAQs

Getting started in therapy can sometimes be a little nerve wracking. Here’s what to expect at Modern Era Counseling each step of the way.

STARTING THE PROCESS

To get started in counseling, simply contact us by phone or shoot us an email by filling out or online contact form

GETTING MATCHED & SCHEDULED WITH A THERAPIST

Next, our wonderful scheduler, Callie, will gather some basic information about you, recommend a therapist based on your specific needs, and help you schedule your first session. If you plan on using insurance to cover therapy, Callie will also collect your insurance information at this time.

ATTENDING YOUR FIRST SESSION

Once at the office, make yourself comfortable in our waiting room and your therapist will be out to greet you at the time of your session. Feel free to make yourself a cup of tea while you wait!   

therapy-services-Montford-NC
Offering virtual therapy in North Carolina

PREFER TO MEET VIRTUALLY?

All our therapists offer the option to meet online. Simply let us know if this is your preference and we’ll send you a unique link for our secure telehealth platform prior to each session. Your counselor will meet you online at your scheduled appointment time.  

FAQs

Our standard counseling sessions are 50 minutes long. In some cases, we can arrange extended sessions if needed. 

Our fees are consistent with other mental health professionals in the area. For current rates and other billing-related information, please visit our fees page

In most cases, we recommend meeting weekly with your therapist at the start of counseling. In our experience, it’s hard to make meaningful changes in life in two hours (or less) per month. Once you’ve started reaching your goals, your therapist will likely suggest tapering sessions to biweekly and then monthly for a brief period. 

How long therapy lasts ultimately depends on your unique situation and goals. Therapy is a process, and we generally recommend committing to a minimum of 10 sessions.  

In our experience, it usually takes meeting with a therapist for an actual session to know if it’s a good fit. 

However, if you’d like to schedule a free, 15-minute phone consultation with one of our counselors before scheduling a first session, just shoot us an email using our contact form now and we’ll be happy to set this up for you!

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Psssst...We're hiring!

Are you a licensed counselor in the Charlotte area looking to do life-changing work? If so, we want to hear from you!